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Gartner coined the term ...

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Gartner has coined many terms - I wonder if they are so relevant that they should be listed under "history". I could add some: SASE, TIME, Pace-Layering and probably many more beyond my own area of expertise.

More relevant might be the concepts and tools they employ and that are heavily used in the industry, e.g. the magic quadrant or the hypecycle ... (compare forreester wave).

Dostl ba (talk) 14:46, 16 January 2023 (UTC)[reply]

Request for editors to update Gartner's infobox

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My name is Burcu and I work for Gartner. I have a quick request: I saw that an editor named Ptrnext updated the financial figures in the infobox based on our newest Form 10-K. Unfortunately, this editor got one figure wrong:

  • The net income should be US$1.25 billion (2024)

You can search the Form 10-K to confirm this. The net income figure appears on a table on page 24 of the pdf, and is actually $1,253,715. That number is rounded to $1.3 billion elsewhere in the document.

Either $1.25 billion or $1.3 billion would thus be correct. The current infobox figure of $1.15 billion is wrong.

I have a conflict of interest so I won't be making this change myself. Please let me know if you have any questions. Thanks. BurcuAtGartner (talk) 21:07, 14 February 2025 (UTC)[reply]

 Done PK650 (talk) 00:11, 15 February 2025 (UTC)[reply]
Thanks for the help, PK650. I'm about to post a new request about updating other operational figures. If you have time it would be great if you could review. BurcuAtGartner (talk) 20:05, 18 February 2025 (UTC)[reply]

Request for editors to update operational details

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Thank you for helping me to update the net income figure in the infobox. I have another request about updating operational details elsewhere in the article.

The information in the second paragraph of the introduction is out of date, as it cites 2018 and 2022 figures, respectively.

I also wonder if the introduction is the best spot for these numbers? I looked at the articles for other companies, including those mentioned in the Gartner article like Saatchi & Saatchi and Dun & Bradstreet, and it appears to be common to have a section after History that briefly summarizes operational details like these.

Could we add such an Operations section to this article? I put together a draft of what this could look like using the most current numbers:

Proposed Operations section draft

Operations

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Gartner is a research and advisory firm[1][2][3] that shares its products and services through three business segments: research, conferences, and consulting.[4] As of December 2024, Gartner has over 21,000 employees globally and operates in 90 countries and territories.[4] It is headquartered in Stamford, Connecticut.[5] Gene A. Hall is the chief executive officer.[6]

Gartner is a publicly traded company listed on the S&P 500.[7]

References

  1. ^ "Gartner beats quarterly profit estimates as contract value grows". Reuters. February 4, 2025. Retrieved February 5, 2025. Gartner on Tuesday beat estimates for fourth-quarter profit and reported revenue in line with expectations, as the research and advisory firm benefited from an increase in contract values.
  2. ^ Feintzeig, Rachel (July 28, 2024). "Can You 'Unboss' Yourself Without Ruining Your Career?". The Wall Street Journal. Retrieved January 22, 2025. Managers oversee nearly three times as many people today as they did in 2017, according to data from research and advisory firm Gartner.
  3. ^ Serwer, Andy (June 23, 2023). "Gene Hall Is the Quiet Type, but His Success at Gartner Speaks Loudly". Barron's. Retrieved January 22, 2025. You probably don't know the name Gene Hall, and you might be only barely familiar with Gartner, the business research firm.
  4. ^ a b "Form 10-Q" (PDF). Securities and Exchange Commission. February 2025.
  5. ^ Schott, Paul (September 13, 2018). "Gartner to add several hundred Stamford jobs". Stamford Advocate. Retrieved January 22, 2025.
  6. ^ Serwer, Andy (June 23, 2023). "Gene Hall Is the Quiet Type, but His Success at Gartner Speaks Loudly". Barron's. Retrieved January 22, 2025.
  7. ^ GmbH, finanzen.net. "G | S&P 500 Stocks | S&P 500 Companies | S&P 500 Values". Markets Insider. Retrieved 2018-06-28.

In the first sentence I provide a basic description of Gartner's business model, noting that it is a "research and advisory firm"—as that's how it is typically described in contemporary news coverage (see the cited sources)—that shares its products and services through three identified business segments. Then I briefly detail its employee count, global operations, headquarters, CEO, and S&P 500 listing. These are all details currently included in the article, I'm just updating them and consolidating everything into one section using a structure that mirrors Wikipedia articles about similar businesses.

If editors add this new Operations section, the second paragraph of the introduction could probably be removed.

I have a conflict of interest so I won't be making this change myself. Please let me know if you have any questions. Thanks. BurcuAtGartner (talk) 20:09, 18 February 2025 (UTC)[reply]

Does "shares its products and services through" have any meaning here that can't be replaced with "has"? Otherwise the update seems fine to me. Rusalkii (talk) 20:35, 18 February 2025 (UTC)[reply]
Thank you for the quick response and thoughtful feedback, Rusalkii. If you prefer "has" or some variation ("...that operates through three business segments: research, conferences, and consulting"), then that's fine with me. I went with "products and services" because that's the most accurate description of Gartner's business model, as "products and services" captures a range of specific offerings. But, again, I think "has" or "operates through..." would work as well. BurcuAtGartner (talk) 12:37, 19 February 2025 (UTC)[reply]
Thank you for your help with this request, Rusalkii. The wording you landed on seems fine to me. I'm working on another request right now, this time about the History section. Would be great if you could review that one as well. Thanks again. BurcuAtGartner (talk) 22:05, 20 February 2025 (UTC)[reply]
...looks like the script put my response in the worse possible place, no idea why that happened. Moving it down here, sorry for the mess:  Done I ended up using "with three business segments...", if you feel strongly about it being "that has" instead feel free to make that change. Rusalkii (talk) 01:44, 20 February 2025 (UTC)[reply]

Request for editors to update the History section

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Thank you again for your help in updating the infobox and adding the Operations section. I was worried this was going to be a difficult process but all of the feedback I've received so far has been thoughtful and prescriptive. I have a new request that I've spent a lot of time on: I'd like to work with you to update the History section.

The existing History section isn't bad, necessarily, but it's incomplete and many of the claims that are included feel randomly selected ("In 2014, Gartner also coined the term 'Digital BizOps'") and syntactically strained ("It acquired Datapro Information Services, a computer industry analysis-focused unit of McGraw-Hill, in 1997; that in turn had once been Datapro Research Corporation of Delran Township, New Jersey"). I would hope that anyone reviewing these passages would agree that the entire section could be improved, and that's what I've tried to do with this draft:

Revised History section draft

History

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Early years

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Gideon Gartner and David Stein founded Gartner, Inc. in 1979[1] to provide IT industry research and analysis to businesses buying and selling computer hardware.[2] Gideon Gartner had previously worked at IBM, and his new firm specialized in information about IBM and its products.[3]

Gartner's reports were often delivered as a one-pager containing only high-level insights.[4][5] Gartner analysts developed the Magic Quadrant visual framework of placing companies within defined market quadrants[6] during the early 1980s[7] and began to integrate the methodology into their presentations and later reports.[8]

Gartner initially operated in an office rented from its first client, the New York brokerage house Dillon, Read & Co.[9] By 1983, the firm employed 80 research analysts and generated $8 million in revenue.[9]

In 1985, Gartner's brokerage and investment division separated from the firm to become a wholly owned subsidiary called Gartner Securities.[10] Two years later the name was changed to SoundView Financial Group,[11] which eventually operated as SoundView Technology Group.[12]

In July 1986, Gartner rebranded as Gartner Group and became a publicly traded company.[13][14] In January 1987, Gartner Group acquired another technology research firm, the Cupertino-based Infocorp.[15] That same year Gartner reported $25 million in sales and $1.9 million in earnings.[16]

The U.K.-based Saatchi & Saatchi acquired Gartner Group in 1988.[16][17]

Acquisition by Bain

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In 1990, Gartner Group was taken private by Gideon Gartner and other executives[18] in an acquisition deal backed by funding from Bain Capital and Dun & Bradstreet, then a Bain client.[19][20] Under Bain ownership, Gartner refocused on IT industry pricing data and expanded its profit margins from 10 percent to 30 percent.[21] Dun & Bradstreet acquired a majority share in Gartner in 1993.[22]

Expansion and growth

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Gartner went public again in October 1993, with Dun & Bradstreet maintaining a 50 percent stake.[23] The New York Times noted that the firm had become "the key adviser to corporate America as it wrestles with the chaotic world of information technology."[23]

Over the next eight years, Garter acquired or made substantial investments in 30 companies,[24] including the market research firm Dataquest[25] and the online news outlet TechRepublic.[26] The deals were part of a diversification strategy that coincided with the dot-com bubble, and Gartner acknowledged that it struggled to integrate these new companies into its operations.[27] Gartner sold TechRepublic to CNET only a year after acquiring the company.[28]

In 1995, Gartner introduced its hype cycle framework, which purported to show how emerging technology is applied and adopted over a typical life cycle.[29]

In 2001, the firm changed its name from Gartner Group to Gartner.[30]

In August 2004, Gene A. Hall became Gartner's new CEO,[31] replacing Michael D. Fleisher.[32] Hall previously worked with the consulting firm McKinsey & Company before managing a division at Automatic Data Processing.[33]

In 2008, Gartner reached $1.3 billion in revenues and achieved 40 percent of the IT research market.[34]

In 2009, Gartner acquired AMR Research, a Boston-based research and advisory firm focused on supply chain management.[35] The acquisition of AMR and direct competitors like META Group[36] and the Burton Group[37] allowed Gartner to expand its global operations[38] and product and service offerings.[39]

In 2017, Gartner acquired CEB, an Arlington-based talent management and operations consulting firm, for $2.6 billion.[40] The deal included $700 million in CEB debt.[41] ZDNET noted that "Gartner is paying up because it aims to expand its research and advisory services into more enterprise functions."[41] Two months later, Gartner further expanded its marketing offerings[42] with the acquisition of Scott Galloway's digital benchmarking firm L2.[33]

References

  1. ^ Johnson, Kirk (August 11, 1983). "Co-Founder Will Share Gartner Head's Duties". The New York Times. Retrieved January 16, 2025. Mr. Stein, who is 46, founded the company with Mr. Gartner, 49, in 1979.
  2. ^ Malonis, Jane A. (2002). Gale Encyclopedia of E-commerce. Vol. 2. Gale Group. p. 484. ISBN 0787657492. Its original focus was providing research and analysis of the information technology (IT) industry to buyers and sellers of computers and related devices.
  3. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 268. ISBN 9780191014963. Retrieved January 16, 2025. A key historical element of the formation of Gartner was the dominance of IBM in the growing market for IT applications software. Gideon Gartner had initially been working for IBM. As well as holding insider knowledge of IBM products, he explained that his job gave him insights into how these products related to those of IBM's competitors[.]
  4. ^ Pollock, Neil; Campagnolo, Gian (2015-08-13). "Subitizing Practices and Market Decisions: The Role of Simple Graphs In Business Valuations". In Kornberger, Martin; Justesen, Lise; Koed Madsen, Anders; Mouritsen, Jan (eds.). Making Things Valuable (PDF). Oxford University Press. ISBN 9780198712282. Retrieved 2023-05-23. When Gideon Gartner first entered the industry analysis business he found that all the existing analyst firms were producing and selling 'lengthy' research reports. These not only took, in his view, an inordinate amount of time for executives to read but also for the analysts to produce. His immediate reaction therefore, upon setting up Gartner, was to introduce an alternative format – the 'one pager'. This not only shaped how his own firm went about communicating their findings but also the norm for reporting across the industry.
  5. ^ Gagner, Ken (December 27, 2021). "14 tech luminaries we lost in 2021". Computerworld. Retrieved January 16, 2025.
  6. ^ Bresciani, Sabrina; Eppler, Martin J. (2008). "Gartner's magic quadrant and hype cycle" (PDF). Institute of Marketing and Communication Management (IMCA) (19): 3–18. Retrieved January 23, 2025.
  7. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 169. ISBN 9780191014963. Retrieved January 16, 2025. From our own discussions with Gideon Gartner and Gartner employees, we know it was first discussed within Gartner around the mid-1980s[.]
  8. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 169. ISBN 9780191014963. Retrieved January 16, 2025. We looked through our Scenario conference binders from 1985 to 1987—did not find any Magic Quadrants in the 1985 binder, one in 1986 and 1987. [...] Given our rigid discipline back in the 1980s of limiting Research Notes to two pages, we suspect that the Magic Quadrant appearance in presentations most likely predates their appearance in a Research Note[.]
  9. ^ a b Johnson, Kirk (August 11, 1983). "Co-Founder Will Share Gartner Head's Duties". The New York Times. Retrieved January 16, 2025. Gartner, a closely held company with 80 research analysts, estimates revenues this year at about $8 million. It was founded four years ago - with Mr. Gartner and Mr. Stein its only employees - in an office rented from Dillon, Read & Company Inc. the New York brokerage house.
  10. ^ "Gartner Founder Profits From I.B.M. Expertise". The New York Times. July 28, 1986. Retrieved January 16, 2025.
  11. ^ Sommar, Jessica (May 10, 1993). "Morgan Stanley tech analyst joins Connecticut boutique". Investment Dealers' Digest – via Nexis. SoundView Financial Group began in 1985 as Gartner Securities. The name was changed in 1987 to SoundView Financial Group.
  12. ^ "SoundView Gets Sold: To Wit". Reuters. November 1, 1999. Retrieved January 16, 2025.
  13. ^ "Saatchi & Saatchi to buy Gartner Group". Chicago Tribune. June 20, 1988. Retrieved January 22, 2025. Gartner Group, which once was affiliated with a securities firm by that name, became a separate publicly traded company two years ago. Its computer industry reports and stock recommendations are known to have a strong impact in stock market trading and throughout the computer industry.
  14. ^ Walters, Donna K.H. (January 3, 1987). "Gartner Buys Infocorp, Boosts Position in High-Tech Data Field". Los Angeles Times – via Nexis. Gartner Group, founded in 1979 by Gartner, also does market research, but with less focus on collecting and analyzing raw numbers than Infocorp. It became a publicly traded company last July after first spinning off its securities brokerage unit, Gartner Securities.
  15. ^ Walters, Donna K.H. (January 3, 1987). "Gartner Buys Infocorp, Boosts Position in High-Tech Data Field". Los Angeles Times – via Nexis. Infocorp, a high-technology market research firm based in Cupertino, Calif., has been purchased by Gartner Group of Stamford, Conn. The combination, which gives the highly regarded Gartner firm greater access to the West Coast's wide base of information-industry companies, most likely spells intensified competition in the high-tech market research and consulting business.
  16. ^ a b "Saatchi & Saatchi to buy Gartner Group". Chicago Tribune. June 20, 1988. Retrieved January 22, 2025.
  17. ^ "Saatchi Agrees to Buy Gartner for $90.3 Million". The New York Times. June 18, 1988. Retrieved January 22, 2025.
  18. ^ Cook, Kevin (February 13, 2024). "Bear of the Day: Gartner (IT)". Zacks Equity Research. Yahoo Finance. Retrieved January 16, 2025.
  19. ^ Schattle, Hans (July 6, 1990). "Partnership will get Gartner for $ 70m". The Boston Globe – via Nexis. Information Partners, a Boston investment fund, yesterday said it agreed to purchase Gartner Group Inc., a highly regarded stock research concern, for $ 70 million. [...] Information Partners was launched a year ago and has a cash hoard of $ 60 million from its partners and and other sources such as Dun & Bradstreet Corp. and Bain Capital, a unit of Bain & Co., a management consulting firm here. Gartner, Information Partners' first acquisition, will be financed through a combination of its $60 million fund and bank loans. The Gartner deal is pending.
  20. ^ Edelman, Larry (January 17, 2023). "Steve Pagliuca retires from Bain Capital after 34 years". The Boston Globe. Retrieved January 22, 2025. Pagliuca joined the firm from Bain & Co. in 1989. He started Information Partners, a tech investment joint venture with Dun & Bradstreet, then a Bain & Co. client, that did the Gartner takeover.
  21. ^ Zook, Chris; Allen, James (February 1, 2001). Profit From the Core. Harvard Business Review Press. pp. 8–9. ISBN 1578512301. Retrieved January 22, 2025. Under the ownership of Bain Capital, Gartner refocused on becoming a consumer clearinghouse for customer responses and an honest broker of advice on hardware and software purchases. [...] Gartner built strong barriers to imitation through its subscriber base and its database of benchmarks that allowed it to expand its margins from about 10 percent to 30 percent.
  22. ^ "Gartner sold again". Computerworld. April 1, 1993. p. 109. Retrieved January 16, 2025.
  23. ^ a b "Millionaries By The Dozen". The New York Times. October 1, 1995. Retrieved January 16, 2025.
  24. ^ Ferranti, Marc (November 15, 2001). "Gartner, Align Thyself". CIO – via Nexis. Since it went public in 1993, Gartner has acquired or made significant investments in 30 companies, including Inteco, the Internet research and advisory service formerly based in Norwalk, Conn., and San Jose, Calif.-based market research company Dataquest.
  25. ^ Abate, Tom (November 26, 1995). "Dataquest acquired by Gartner Group". SFGate. Retrieved February 13, 2024.
  26. ^ "Consulting firm to invest $300 million in Gartner Group". The New York Times. March 23, 2000. Retrieved January 16, 2025.
  27. ^ Ferranti, Marc (November 15, 2001). "Gartner, Align Thyself". CIO – via Nexis. Integrating the numerous acquisitions that resulted from Gartner's diversification strategy was a challenge. 'You want to integrate the offerings and drive efficiencies, integrate billing and sales, check security, integrate infrastructure, and ultimately as a research organization you want to take the knowledge you've acquired and plug it into the company's intellectual capital,' Stanco says. When a company has existing alignment problems, though, that's tough to do, he acknowledges.
  28. ^ Heim, Sarah J. (April 11, 2001). "CNET Acquired TechRepublic". AdWeek. Retrieved January 22, 2025.
  29. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 45. ISBN 9780191014963. Retrieved January 16, 2025. To address these challenge, Gartner introduced in 1995 another instrument: the Hype-Cycle [.] This simplified 'signature graphic' offers a graphic representation of the dynamics of emerging technology fields. It shows characteristic changes over time in expectations about a promising technology[.]
  30. ^ "Form 10-K" (PDF). Gartner. 2001. Retrieved January 22, 2025.
  31. ^ "Gartner's Good Gene". Forbes. February 15, 2005. Retrieved January 22, 2025. In August, he left Automatic Data Processing , where he was head of a $2 billion payroll-services unit, to take the top job at Stamford, Conn.-based Gartner , a technology research and consulting company. And in December, Hall, 48, agreed to pay $162 million in cash for his Stamford neighbor and smaller rival, META Group .
  32. ^ "Gartner to Name Eugene Hall CEO". Wall Street Journal. July 23, 2004. Retrieved January 22, 2025. Mr. Fleisher held the CEO post for five years.
  33. ^ a b Soule, Alexander (August 11, 2008). "Gartner beats own forecast". Fairfield County Business Journal – via Nexis. Before leading a large division at Automatic Data Processing Inc., Hall spent 16 years with the consulting firm McKinsey & Co., and Lafond said the McKinsey pedigree shows. Cite error: The named reference "Soule" was defined multiple times with different content (see the help page).
  34. ^ Zook, Chris; Allen, James (February 1, 2001). Profit From the Core. Harvard Business Review Press. pp. 8–9. ISBN 1578512301. Retrieved January 22, 2025. Ten years later, in 2008, Gartner continued its momentum, achieving 40 percent share of the IT research market (four times the size of its nearest competitor), $1.3 billion in revenues, and $213 million in earnings before interest and tax—growing at a healthy 12 percent through the period.
  35. ^ Savitz, Eric (December 1, 2009). "Gartner To Buy AMR Research For $64 Million". Barron's. Retrieved January 22, 2025.
  36. ^ Weil, Nancy (December 27, 2004). "IT researcher Gartner to acquire Meta Group". Computerworld. Retrieved January 22, 2025.
  37. ^ Harvey, Tom (January 7, 2010). "Utah-based research firm Burton Group bought by Gartner Inc". The Salt Lake Tribune. Retrieved January 22, 2025.
  38. ^ Bernard, Jean-Gregoire; Gallupe, R. Brent (2013). "IT industry analysts: a review and two research agendas". Communications of the Association for Information Systems. 33 (16): 275–302. Retrieved January 23, 2025. Since then, Gartner has grown into a global firm with $1.47 billion in revenues through the acquisition of rivals like Dataquest, METAGroup, AMR Research, and the Burton Group
  39. ^ "Gartner Inc acquires Burton Group for USD56m". Telecomworldwire. January 6, 2010 – via Nexis. The acquisition, effective as of 30 December 2009, is expected to expand Gartner's product and service offerings and increase its IT research market opportunities.
  40. ^ Gregg, Aaron (January 5, 2017). "Gartner buys Arlington-based CEB for $2.6 billion". The Washington Post. Retrieved January 22, 2025.
  41. ^ a b Dignan, Larry (January 5, 2017). "Gartner acquires CEB for $2.6 billion, eyes business decision maker expansion". ZDNet. Retrieved January 22, 2025.
  42. ^ Leforestier, Ludovic (March 6, 2017). "Gartner gobbles brand benchmarking agency L2". Institute of Industry Analyst Relations (IIAR). Retrieved February 10, 2025. [A]fter expanding to other functions with the CEB purchase, Gartner [...] announced it bought L2, a brand benchmarking agency cum research company founded by Scott Galloway. This further reinforces its capabilities in marketing and digital, a segment coveted by rival Forrester.

I know there's a lot here! And I certainly recognize that editors might be skeptical of a history of Gartner drafted by a representative of Gartner. So please allow me to walk you through the entire draft and point out all major additions & revisions; that way you can judge for yourselves if what I've put together represents an improvement over the existing text.

  • Early years subsection: This subsection covers the period from 1979 to 1988, so it's essentially an expansion of the existing first paragraph. I added David Stein as a cofounder and wove in details about Gartner's reporting style and the development of the Magic Quadrant. I think these details are relevant because they explain how and why Gartner grew in revenue and size during the 1980s—something further explained in the cited news coverage and academic articles—before being acquired by Saatchi & Saatchi. I also included a new paragraph about SoundView Technology Group. Since that company is notable enough to have its own Wikipedia article, I thought it made sense to explain how it emerged from Gartner.
  • Acquisition by Bain subsection: This period feels substantial enough to warrant a separate subsection, even if it's just one paragraph long.
  • Expansion and growth subsection: This covers everything from the second public offering in 1993 to the present. I tried to include all notable developments during this stretch, including critical details (like noting Gartner's struggle to integrate new acquisitions during the dot-com era). When I highlighted newer acquisitions, I made a point to explain why they were significant—e.g., "allowed Garter to expand its global operations." These contextual claims all reflect analysis in the cited source. I also quote The New York Times and ZDNET directly, as you'll see.

Please let me know what you think. I recognize that independent Wikipedia editors will need to review everything carefully. BurcuAtGartner (talk) 23:19, 25 February 2025 (UTC)[reply]

Request for editors to update the article introduction

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I closed my History section request because I realized it was probably too large for editors to review. I will try to post more bite-sized changes for the History section in the future, that way editors are better able to review and (hopefully) implement my requests.

In the meantime, I'd like to ask if editors would be willing to review the article introduction. I'm hoping it can be slightly adjusted to better reflect the description of Gartner's operations and service segments in the current Operations section.

Right now the introduction reads as follows:

Current article introduction

Gartner, Inc. is an American technological research and consulting firm based in Stamford, Connecticut, that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.

My suggestion is to change it to the following:

Revised article introduction

Gartner, Inc. is an American research and advisory firm focusing on business and technology topics. Gartner provides its products and services through research reports, conferences, and consulting. Its clients include large corporations, government agencies, technology companies, and investment firms.

I used the description "research and advisory firm" because that's how Gartner is commonly referred to on first reference in media coverage. You can see examples of that here, here, here, here, here, here, here, and here. That's also how Gartner is described in the Operations section, so it would make sense for that to be reflected in the introduction. (And for reference, the History section draft I put together in the request above details how Gartner expanded its service offerings through acquisitions. So while technology/IT is still a focus, it's only part of the company's services and expertise. This is something, again, that's reflected in contemporary news coverage and industry analysis. Much of this Wikipedia article appears to have been written in 2008.)

I used the adjective American for the firm instead of saying "based in Stamford, Connecticut" as that seems more standard for corporate intros. (E.g. the Coca-Cola Company is described as an "American multinational corporation" and not a "corporation based in Atlanta, Georgia.")

I went with "Gartner provides its products and services through research reports, conferences, and consulting" because that mirrors the existing language ("...shares this research both through private consulting as well as executive programs and conferences"). Rusalkii adjusted this wording in the Operations section, and if editors want to tinker with it here that would be fine with me.

The line "Its clients include large corporations, government agencies, technology companies, and investment firms" remains unchanged.

Please let me know what you think. I'm tagging Rusalkii and PK650 since they helped me with previous requests. Thank you again. BurcuAtGartner (talk) 15:01, 11 March 2025 (UTC)[reply]

Request for editors to update the Early history section

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Thank you to Drmies for implementing my last request about the article introduction.

I'm going to revisit my previous History section request, but this time I'll break it down into smaller pieces as I understand that my last request was too long for editors to review.

Right now the first paragraph of the History section covers the period from 1979 to 1998, so roughly the first decade of Gartner's existence:

Current Early history paragraph

Gideon Gartner founded Gartner, Inc. in 1979.[1] Originally private, the company launched publicly as Gartner Group in 1986 before it was acquired by Saatchi & Saatchi in 1988.

References

  1. ^ Pollock, Neil; Campagnolo, Gian (2015-08-13). Subitizing Practices and Market Decisions: The Role of Simple Graphs In Business Valuations (PDF). Oxford University Press. ISBN 9780198712282. Retrieved 2023-05-23. {{cite book}}: |website= ignored (help)

The first sentence is cited to an academic paper, the second sentence does not have a citation.

I put together this draft which roughly covers the same period:

Updated Early history paragraphs

Gideon Gartner and David Stein founded Gartner, Inc. in 1979[1] to provide IT industry research and analysis to businesses buying and selling computer hardware.[2] Gideon Gartner had previously worked at IBM, and his new firm specialized in information about IBM and its products.[3]

Gartner's reports were often delivered as a one-pager containing only high-level insights.[4][5] Gartner analysts developed the Magic Quadrant visual framework of placing companies within defined market quadrants[6] during the early 1980s[7] and began to integrate the methodology into their presentations and later reports.[8]

Gartner initially operated in an office rented from its first client, the New York brokerage house Dillon, Read & Co.[9] By 1983, the firm employed 80 research analysts and generated $8 million in revenue.[9]

In 1985, Gartner's brokerage and investment division separated from the firm to become a wholly owned subsidiary called Gartner Securities.[10] Two years later the name was changed to SoundView Financial Group,[11] which eventually operated as SoundView Technology Group.[12]

In July 1986, Gartner rebranded as Gartner Group and became a publicly traded company.[13][14] In January 1987, Gartner Group acquired another technology research firm, the Cupertino-based Infocorp.[15] That same year Gartner reported $25 million in sales and $1.9 million in earnings.[16]

The U.K.-based Saatchi & Saatchi acquired Gartner Group in 1988.[16][17]

References

  1. ^ Johnson, Kirk (August 11, 1983). "Co-Founder Will Share Gartner Head's Duties". The New York Times. Retrieved January 16, 2025. Mr. Stein, who is 46, founded the company with Mr. Gartner, 49, in 1979.
  2. ^ Malonis, Jane A. (2002). Gale Encyclopedia of E-commerce. Vol. 2. Gale Group. p. 484. ISBN 0787657492. Its original focus was providing research and analysis of the information technology (IT) industry to buyers and sellers of computers and related devices.
  3. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 268. ISBN 9780191014963. Retrieved January 16, 2025. A key historical element of the formation of Gartner was the dominance of IBM in the growing market for IT applications software. Gideon Gartner had initially been working for IBM. As well as holding insider knowledge of IBM products, he explained that his job gave him insights into how these products related to those of IBM's competitors[.]
  4. ^ Pollock, Neil; Campagnolo, Gian (2015-08-13). "Subitizing Practices and Market Decisions: The Role of Simple Graphs In Business Valuations". In Kornberger, Martin; Justesen, Lise; Koed Madsen, Anders; Mouritsen, Jan (eds.). Making Things Valuable (PDF). Oxford University Press. ISBN 9780198712282. Retrieved 2023-05-23. When Gideon Gartner first entered the industry analysis business he found that all the existing analyst firms were producing and selling 'lengthy' research reports. These not only took, in his view, an inordinate amount of time for executives to read but also for the analysts to produce. His immediate reaction therefore, upon setting up Gartner, was to introduce an alternative format – the 'one pager'. This not only shaped how his own firm went about communicating their findings but also the norm for reporting across the industry.
  5. ^ Gagner, Ken (December 27, 2021). "14 tech luminaries we lost in 2021". Computerworld. Retrieved January 16, 2025.
  6. ^ Bresciani, Sabrina; Eppler, Martin J. (2008). "Gartner's magic quadrant and hype cycle" (PDF). Institute of Marketing and Communication Management (IMCA) (19): 3–18. Retrieved January 23, 2025.
  7. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 169. ISBN 9780191014963. Retrieved January 16, 2025. From our own discussions with Gideon Gartner and Gartner employees, we know it was first discussed within Gartner around the mid-1980s[.]
  8. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 169. ISBN 9780191014963. Retrieved January 16, 2025. We looked through our Scenario conference binders from 1985 to 1987—did not find any Magic Quadrants in the 1985 binder, one in 1986 and 1987. [...] Given our rigid discipline back in the 1980s of limiting Research Notes to two pages, we suspect that the Magic Quadrant appearance in presentations most likely predates their appearance in a Research Note[.]
  9. ^ a b Johnson, Kirk (August 11, 1983). "Co-Founder Will Share Gartner Head's Duties". The New York Times. Retrieved January 16, 2025. Gartner, a closely held company with 80 research analysts, estimates revenues this year at about $8 million. It was founded four years ago - with Mr. Gartner and Mr. Stein its only employees - in an office rented from Dillon, Read & Company Inc. the New York brokerage house.
  10. ^ "Gartner Founder Profits From I.B.M. Expertise". The New York Times. July 28, 1986. Retrieved January 16, 2025.
  11. ^ Sommar, Jessica (May 10, 1993). "Morgan Stanley tech analyst joins Connecticut boutique". Investment Dealers' Digest – via Nexis. SoundView Financial Group began in 1985 as Gartner Securities. The name was changed in 1987 to SoundView Financial Group.
  12. ^ "SoundView Gets Sold: To Wit". Reuters. November 1, 1999. Retrieved January 16, 2025.
  13. ^ "Saatchi & Saatchi to buy Gartner Group". Chicago Tribune. June 20, 1988. Retrieved January 22, 2025. Gartner Group, which once was affiliated with a securities firm by that name, became a separate publicly traded company two years ago. Its computer industry reports and stock recommendations are known to have a strong impact in stock market trading and throughout the computer industry.
  14. ^ Walters, Donna K.H. (January 3, 1987). "Gartner Buys Infocorp, Boosts Position in High-Tech Data Field". Los Angeles Times – via Nexis. Gartner Group, founded in 1979 by Gartner, also does market research, but with less focus on collecting and analyzing raw numbers than Infocorp. It became a publicly traded company last July after first spinning off its securities brokerage unit, Gartner Securities.
  15. ^ Walters, Donna K.H. (January 3, 1987). "Gartner Buys Infocorp, Boosts Position in High-Tech Data Field". Los Angeles Times – via Nexis. Infocorp, a high-technology market research firm based in Cupertino, Calif., has been purchased by Gartner Group of Stamford, Conn. The combination, which gives the highly regarded Gartner firm greater access to the West Coast's wide base of information-industry companies, most likely spells intensified competition in the high-tech market research and consulting business.
  16. ^ a b "Saatchi & Saatchi to buy Gartner Group". Chicago Tribune. June 20, 1988. Retrieved January 22, 2025.
  17. ^ "Saatchi Agrees to Buy Gartner for $90.3 Million". The New York Times. June 18, 1988. Retrieved January 22, 2025.

My version is clearly longer! Per the explanation I posted previously: I added David Stein as a cofounder and wove in details about Gartner's reporting style and the development of the Magic Quadrant. I think these details are relevant because they explain how and why Gartner grew in revenue and size during the 1980s—something further explained in the cited news coverage and academic articles—before being acquired by Saatchi & Saatchi. I also included a new paragraph about SoundView Technology Group. Since that company is notable enough to have its own Wikipedia article, I thought it made sense to explain how it emerged from Gartner.

I am very open to feedback here and am happy to make adjustments as necessary. Please let me know what you think. BurcuAtGartner (talk) 13:06, 18 March 2025 (UTC)[reply]

Another History section request

[edit]

Hello again, editors, I'm back with another History section request. This time I'd like to address the passages covering the period between 1990 (when Gartner was acquired by Bain) to 2001 (when the name changed from Gartner Group to Gartner).

Right now this period is covered by a single paragraph:

Current 1995 to 2000 paragraph

In 1990, Gartner Group was acquired by some of its executives, including Gartner himself, with funding from Bain Capital and Dun & Bradstreet.[1] The company went public again in 1993.[2] In 2000, the name was simplified from Gartner Group to Gartner.

References

  1. ^ "Gartner Group Records, 1981-2000. Finding Aid". University of Minnesota.[dead link‍]
  2. ^ "Gartner Group, Inc. History". FundingUniverse. Archived from the original on 2016-11-04. Retrieved 2016-11-02.

The first sentence cites a dead link to an academic paper. The second sentence cites a website called Funding Universe that I'm not familiar with. The third sentence contains no citation at all. I hope you'll agree the sourcing for these claims could be improved!

I put together this draft, which covers roughly the same period. The Gartner name changes actually happened in 2001, not 2000, as the cited source I included makes clear.

Updated 1995 to 2001 paragraphs

In 1990, Gartner Group was taken private by Gideon Gartner and other executives[1] in an acquisition deal backed by funding from Bain Capital and Dun & Bradstreet, then a Bain client.[2][3] Under Bain ownership, Gartner refocused on IT industry pricing data and expanded its profit margins from 10 percent to 30 percent.[4] Dun & Bradstreet acquired a majority share in Gartner in 1993.[5]

Gartner went public again in October 1993, with Dun & Bradstreet maintaining a 50 percent stake.[6] The New York Times noted that the firm had become "the key adviser to corporate America as it wrestles with the chaotic world of information technology."[6]

Over the next eight years, Garter acquired or made substantial investments in 30 companies,[7] including the market research firm Dataquest[8] and the online news outlet TechRepublic.[9] The deals were part of a diversification strategy that coincided with the dot-com bubble, and Gartner acknowledged that it struggled to integrate these new companies into its operations.[10] Gartner sold TechRepublic to CNET only a year after acquiring the company.[11]

In 1995, Gartner introduced its hype cycle framework, which purported to show how emerging technology is applied and adopted over a typical life cycle.[12]

In 2001, the firm changed its name from Gartner Group to Gartner.[13]

References

  1. ^ Cook, Kevin (February 13, 2024). "Bear of the Day: Gartner (IT)". Zacks Equity Research. Yahoo Finance. Retrieved January 16, 2025.
  2. ^ Schattle, Hans (July 6, 1990). "Partnership will get Gartner for $ 70m". The Boston Globe – via Nexis. Information Partners, a Boston investment fund, yesterday said it agreed to purchase Gartner Group Inc., a highly regarded stock research concern, for $ 70 million. [...] Information Partners was launched a year ago and has a cash hoard of $ 60 million from its partners and and other sources such as Dun & Bradstreet Corp. and Bain Capital, a unit of Bain & Co., a management consulting firm here. Gartner, Information Partners' first acquisition, will be financed through a combination of its $60 million fund and bank loans. The Gartner deal is pending.
  3. ^ Edelman, Larry (January 17, 2023). "Steve Pagliuca retires from Bain Capital after 34 years". The Boston Globe. Retrieved January 22, 2025. Pagliuca joined the firm from Bain & Co. in 1989. He started Information Partners, a tech investment joint venture with Dun & Bradstreet, then a Bain & Co. client, that did the Gartner takeover.
  4. ^ Zook, Chris; Allen, James (February 1, 2001). Profit From the Core. Harvard Business Review Press. pp. 8–9. ISBN 1578512301. Retrieved January 22, 2025. Under the ownership of Bain Capital, Gartner refocused on becoming a consumer clearinghouse for customer responses and an honest broker of advice on hardware and software purchases. [...] Gartner built strong barriers to imitation through its subscriber base and its database of benchmarks that allowed it to expand its margins from about 10 percent to 30 percent.
  5. ^ "Gartner sold again". Computerworld. April 1, 1993. p. 109. Retrieved January 16, 2025.
  6. ^ a b "Millionaries By The Dozen". The New York Times. October 1, 1995. Retrieved January 16, 2025.
  7. ^ Ferranti, Marc (November 15, 2001). "Gartner, Align Thyself". CIO – via Nexis. Since it went public in 1993, Gartner has acquired or made significant investments in 30 companies, including Inteco, the Internet research and advisory service formerly based in Norwalk, Conn., and San Jose, Calif.-based market research company Dataquest.
  8. ^ Abate, Tom (November 26, 1995). "Dataquest acquired by Gartner Group". SFGate. Retrieved February 13, 2024.
  9. ^ "Consulting firm to invest $300 million in Gartner Group". The New York Times. March 23, 2000. Retrieved January 16, 2025.
  10. ^ Ferranti, Marc (November 15, 2001). "Gartner, Align Thyself". CIO – via Nexis. Integrating the numerous acquisitions that resulted from Gartner's diversification strategy was a challenge. 'You want to integrate the offerings and drive efficiencies, integrate billing and sales, check security, integrate infrastructure, and ultimately as a research organization you want to take the knowledge you've acquired and plug it into the company's intellectual capital,' Stanco says. When a company has existing alignment problems, though, that's tough to do, he acknowledges.
  11. ^ Heim, Sarah J. (April 11, 2001). "CNET Acquired TechRepublic". AdWeek. Retrieved January 22, 2025.
  12. ^ Pollock, Neil; Williams, Robin (December 31, 2015). How Industry Analysts Shape the Digital Future. Oxford University Press. p. 45. ISBN 9780191014963. Retrieved January 16, 2025. To address these challenge, Gartner introduced in 1995 another instrument: the Hype-Cycle [.] This simplified 'signature graphic' offers a graphic representation of the dynamics of emerging technology fields. It shows characteristic changes over time in expectations about a promising technology[.]
  13. ^ "Form 10-K" (PDF). Gartner. 2001. Retrieved January 22, 2025.

Let me walk you through this draft:

  • First paragraph: This paragraph covers the acquisition by Bain and cites contemporaneous news coverage to confirm key dates.
  • Second paragraph: This paragraph is about the second public offering. It includes a quote from the New York Times ("Millionaires by the Dozen") explaining Gartner's significance.
  • Third paragraph: This paragraph is about Gartner's struggle to integrate new acquisitions during the dot-com era.
  • Fourth paragraph: This paragraph is about the development of the Gartner hype cycle framework.
  • Fourth paragraph: This paragraph is about the name change.

Once again, I am very open to feedback here and am happy to make adjustments as necessary. Please let me know what you think. BurcuAtGartner (talk) 21:06, 31 March 2025 (UTC)[reply]

Looks fine. —DIYeditor (talk) 23:18, 9 April 2025 (UTC)[reply]
This and the prior are implemented. —DIYeditor (talk) 23:29, 9 April 2025 (UTC)[reply]
Thank you, DIYeditor, for your help here. I really think these History updates have improved the article. I've got one final History request that I'm about to post that I'm hoping you can look at as well. BurcuAtGartner (talk) 18:36, 10 April 2025 (UTC)[reply]

One more History section request

[edit]

Hello again, editors, I'm back with a third History section request. This time I'm covering the period that roughly coincides with Gene Hall's tenure as CEO, so 2000s–present per the current subhead. This is basically the modern era of Gartner.

The current treatment of this period reads as follows:

Current 2000s–present subsection

In 2000, Gartner coined the term Supranet. Gene Hall has been the CEO of the company since August 2004.[1]

In the course of its growth, Gartner has acquired numerous companies providing related services,[2] including Real Decisions—which became Gartner Measurement, now part of Gartner's consulting division—and Gartner Dataquest, a market research firm.[3][4] It acquired Datapro Information Services, a computer industry analysis-focused unit of McGraw-Hill, in 1997;[5] that in turn had once been Datapro Research Corporation of Delran Township, New Jersey.[6]

It has also acquired a number of direct competitors: Meta Group in 2005, AMR Research[7] and Burton Group in early 2010, and Ideas International in 2012.

In March 2014, Gartner announced that it had acquired the privately held company Software Advice for an undisclosed amount.[8]

In 2014, Gartner also coined the term "Digital BizOps" and further developed the early philosophy for digital business operations.[9] In July 2015, Gartner acquired Nubera, the business app discovery network that owns properties like GetApp (a peer review site), AppStorm, AppAppeal, and CloudWork. Terms of the deal were not disclosed.[10] In September 2015, it acquired the privately held peer review site (PRS)[11] Capterra.

In June 2016, Gartner announced that it had acquired the privately held company SCM World, headquartered in London, U.K. On January 5, 2017 Gartner announced it had reached an agreement to acquire CEB, Inc. in a cash and stock deal worth about US$2.6 billion.[12][13][14] On March 7, 2017 Gartner announced that it has agreed to buy[15] New York–based L2 Inc, which specialises in benchmarking the digital performance of brands. Terms of the deal were not disclosed.[16]

References

  1. ^ "Eugene A Hall". Bloomberg. Retrieved May 10, 2020.
  2. ^ "Gartner Acquisitions". Garnter. Retrieved May 10, 2020.
  3. ^ "Real Decisions - Products, Competitors, Financials, Employees, Headquarters Locations". www.cbinsights.com. Retrieved 2024-02-13.
  4. ^ Abate, Tom (November 26, 1995). "Dataquest acquired by Gartner Group". SFGate. Retrieved February 13, 2024.
  5. ^ "Short Take: Gartner buys DataPro". CNet. July 17, 1997.
  6. ^ "datapro?". Computerworld (Advertisement). March 17, 1980. p. 21.
  7. ^ Zinch, Barb Mosher (December 2, 2009). "Gartner Acquires AMR Research for US$ 64M". CMSWire. Retrieved May 10, 2020.
  8. ^ "Gartner Acquires Software Advice". gartner.com. Gartner, Inc. 2014-03-11. Archived from the original on 2015-03-10. Retrieved 2017-01-06.
  9. ^ Brink, Michael (2020-06-15). "BizOps: The alchemist for business and data". ITWeb. Retrieved 2021-03-22.
  10. ^ Novoa, Jaimе (2015-07-01). "Gartner acquires Barcelona-based Nubera (GetApp)". Novobrief. Archived from the original on 2016-03-04. Retrieved 2015-12-30.
  11. ^ Leforestier, Ludovic (2015-07-15). "Will research crowdsourcing finally move analyst firms to an experience business model?". Institute of Industry Analyst Relations (IIAR). Retrieved 2019-06-04.
  12. ^ Jamerson, Joshua (5 January 2017). "Gartner to Buy CEB Inc. for $2.6 Billion in Cash, Stock". Wall Street Journal. Archived from the original on 5 January 2018. Retrieved 4 May 2018 – via www.wsj.com.
  13. ^ Dignan, Larry (2017-01-05). "Gartner acquires CEB for $2.6 billion, eyes business decision maker expansion". ZDNet. ZDNet. Archived from the original on 2017-01-06. Retrieved 2017-01-06.
  14. ^ Leforestier, Ludovic (2017-01-20). "2017, a tectonic year for influencer relations? A world post Gartner + CEB and IDC sold". Institute of Industry Analyst Relations (IIAR). Retrieved 2019-06-04.
  15. ^ Leforestier, Ludovic (2017-03-06). "BREAKING: Gartner gobbles brand benchmarking agency L2". Institute of Industry Analyst Relations (IIAR). Retrieved 2019-06-04.
  16. ^ "Gartner buys digital brand researcher L2". Research Live. 2017-03-07. Retrieved 31 July 2018.

Some of this is good, but many details are poorly sourced or excessively detailed (with irrelevant information). This is especially true for passage about acquisitions—e.g., "It acquired Datapro Information Services, a computer industry analysis-focused unit of McGraw-Hill, in 1997; that in turn had once been Datapro Research Corporation of Delran Township, New Jersey" and "In July 2015, Gartner acquired Nubera, the business app discovery network that owns properties like GetApp (a peer review site), AppStorm, AppAppeal, and CloudWork. Terms of the deal were not disclosed." These do not feel like encyclopedic sentences.

I tried to strip out irrelevant details and focus only on key milestones in my draft:

Updated 2000s–present subsection

In August 2004, Gene A. Hall became Gartner's new CEO,[1] replacing Michael D. Fleisher.[2] Hall previously worked with the consulting firm McKinsey & Company before managing a division at Automatic Data Processing.[3]

In 2008, Gartner reached $1.3 billion in revenues and achieved 40 percent of the IT research market.[4]

In 2009, Gartner acquired AMR Research, a Boston-based research and advisory firm focused on supply chain management.[5] The acquisition of AMR and direct competitors like META Group[6] and the Burton Group[7] allowed Gartner to expand its global operations[8] and product and service offerings.[9]

In 2017, Gartner acquired CEB, an Arlington-based talent management and operations consulting firm, for $2.6 billion.[10] The deal included $700 million in CEB debt.[11] ZDNET noted that "Gartner is paying up because it aims to expand its research and advisory services into more enterprise functions."[11] Two months later, Gartner further expanded its marketing offerings[12] with the acquisition of Scott Galloway's digital benchmarking firm L2.[3]

References

  1. ^ "Gartner's Good Gene". Forbes. February 15, 2005. Retrieved January 22, 2025. In August, he left Automatic Data Processing , where he was head of a $2 billion payroll-services unit, to take the top job at Stamford, Conn.-based Gartner , a technology research and consulting company. And in December, Hall, 48, agreed to pay $162 million in cash for his Stamford neighbor and smaller rival, META Group .
  2. ^ "Gartner to Name Eugene Hall CEO". Wall Street Journal. July 23, 2004. Retrieved January 22, 2025. Mr. Fleisher held the CEO post for five years.
  3. ^ a b Soule, Alexander (August 11, 2008). "Gartner beats own forecast". Fairfield County Business Journal – via Nexis. Before leading a large division at Automatic Data Processing Inc., Hall spent 16 years with the consulting firm McKinsey & Co., and Lafond said the McKinsey pedigree shows. Cite error: The named reference "Soule" was defined multiple times with different content (see the help page).
  4. ^ Zook, Chris; Allen, James (February 1, 2001). Profit From the Core. Harvard Business Review Press. pp. 8–9. ISBN 1578512301. Retrieved January 22, 2025. Ten years later, in 2008, Gartner continued its momentum, achieving 40 percent share of the IT research market (four times the size of its nearest competitor), $1.3 billion in revenues, and $213 million in earnings before interest and tax—growing at a healthy 12 percent through the period.
  5. ^ Savitz, Eric (December 1, 2009). "Gartner To Buy AMR Research For $64 Million". Barron's. Retrieved January 22, 2025.
  6. ^ Weil, Nancy (December 27, 2004). "IT researcher Gartner to acquire Meta Group". Computerworld. Retrieved January 22, 2025.
  7. ^ Harvey, Tom (January 7, 2010). "Utah-based research firm Burton Group bought by Gartner Inc". The Salt Lake Tribune. Retrieved January 22, 2025.
  8. ^ Bernard, Jean-Gregoire; Gallupe, R. Brent (2013). "IT industry analysts: a review and two research agendas". Communications of the Association for Information Systems. 33 (16): 275–302. Retrieved January 23, 2025. Since then, Gartner has grown into a global firm with $1.47 billion in revenues through the acquisition of rivals like Dataquest, METAGroup, AMR Research, and the Burton Group
  9. ^ "Gartner Inc acquires Burton Group for USD56m". Telecomworldwire. January 6, 2010 – via Nexis. The acquisition, effective as of 30 December 2009, is expected to expand Gartner's product and service offerings and increase its IT research market opportunities.
  10. ^ Gregg, Aaron (January 5, 2017). "Gartner buys Arlington-based CEB for $2.6 billion". The Washington Post. Retrieved January 22, 2025.
  11. ^ a b Dignan, Larry (January 5, 2017). "Gartner acquires CEB for $2.6 billion, eyes business decision maker expansion". ZDNet. Retrieved January 22, 2025.
  12. ^ Leforestier, Ludovic (March 6, 2017). "Gartner gobbles brand benchmarking agency L2". Institute of Industry Analyst Relations (IIAR). Retrieved February 10, 2025. [A]fter expanding to other functions with the CEB purchase, Gartner [...] announced it bought L2, a brand benchmarking agency cum research company founded by Scott Galloway. This further reinforces its capabilities in marketing and digital, a segment coveted by rival Forrester.

Key changes:

  • First paragraph: This paragraph covers Gene Hall becoming CEO in 2004. I include a few details that aren't mentioned in the current article—i.e., that he replaced Michael D. Fleisher and previously worked at McKinsey & Company before managing a division at Automatic Data Processing. I cite Forbes, the Wall Street Journal, and the Fairfield County Business Journal.
  • Second paragraph: This is a one-sentence paragraph that captures a growth milestone that's also highlighted in the cited source, a 2001 Harvard Business Review book.
  • Third paragraph: This paragraph covers acquisitions in a more concise and contextual fashion than the current draft. I include a quote from ZDNET explaining why Gartner was willing to take on $7 million in CEB debt. Other cited sources are the Washington Post and the Institute of Industry Analyst Relations.

As always, I am very receptive to feedback so please let me know what you think. BurcuAtGartner (talk) 19:15, 10 April 2025 (UTC)[reply]

Ok. We are going to need to mention the 2023 SEC settlement for FPCA violations in here. I will draft something mentioning that before adding your changes. —DIYeditor (talk) 19:57, 10 April 2025 (UTC)[reply]
I don't necessarily agree with the information you have removed from here. I think we are going to need to merge your version with the existing information. —DIYeditor (talk) 20:27, 10 April 2025 (UTC)[reply]
2023 FCPA violation settlement

On May 26, 2023 the Securities and Exchange Commission (SEC) settled charges against Gartner for violating the Foreign Corrupt Practices Act (FCPA). The SEC asserted that from approximately December 2014 through August 2015 Gartner had a corrupt relationship with a South African company with close ties to the South African government which Gartner knew would result in official bribery. [1] In the settlement the SEC ordered Gartner to stop violating the FCPA and Gartner agreed to pay $2,456,764. The SEC made note that Gartner was open and cooperative.[2]

References

  1. ^ "SEC Charges Gartner, Inc. with FCPA Violations in South Africa". Securities and Exchange Commission. May 26, 2023.
  2. ^ "Case Information:In the Matter of Gartner, Inc". Stanford School of Law.

Here is my draft of the FCPA violation settlement. —DIYeditor (talk) 20:11, 10 April 2025 (UTC)[reply]

Merged 2000s section

1990s

[edit]

Gartner acquired Real Decisions in 1993, which became Gartner Measurement, now part of Gartner's consulting division,[1] and in 1995 acquired Dataquest, a market research firm, which became Gartner Dataquest.[2] It acquired Datapro Information Services, a computer industry analysis-focused unit of McGraw-Hill, in 1997,[3] which in turn had once been Datapro Research Corporation of Delran Township, New Jersey.[4]

2000s–present

[edit]

In August 2004, Gene A. Hall became Gartner's new CEO,[5] replacing Michael D. Fleisher.[6] Hall previously worked with the consulting firm McKinsey & Company before managing a division at Automatic Data Processing.[7]

In 2008, Gartner reached $1.3 billion in revenues and achieved 40 percent of the IT research market.[8]

In 2009, Gartner acquired AMR Research, a Boston-based research and advisory firm focused on supply chain management.[9] The acquisition of AMR and direct competitors like META Group[10] and the Burton Group[11] allowed Gartner to expand its global operations[12] and product and service offerings.[13]

In March 2014, Gartner announced that it had acquired the privately held company Software Advice for an undisclosed amount.[14] Also in 2014, Gartner coined the term "Digital BizOps" and further developed the early philosophy for digital business operations.[15] In July 2015, Gartner acquired Nubera, the business app discovery network that owns properties like GetApp (a peer review site), AppStorm, AppAppeal, and CloudWork. Terms of the deal were not disclosed.[16] In September 2015, it acquired the privately held peer review site (PRS)[17] Capterra.

In June 2016, Gartner announced that it had acquired the privately held company SCM World, headquartered in London.[18] In 2017, Gartner acquired CEB, an Arlington-based talent management and operations consulting firm, for $2.6 billion.[19] The deal included $700 million in CEB debt.[20] ZDNET noted that "Gartner is paying up because it aims to expand its research and advisory services into more enterprise functions."[20] Two months later, Gartner further expanded its marketing offerings[21] with the acquisition of Scott Galloway's digital benchmarking firm L2.[7]

On May 26, 2023 the Securities and Exchange Commission (SEC) settled charges against Gartner for violating the Foreign Corrupt Practices Act (FCPA). The SEC asserted that from approximately December 2014 through August 2015 Gartner had a corrupt relationship with a South African company with close ties to the South African government which Gartner knew would result in official bribery. [22] In the settlement the SEC ordered Gartner to stop violating the FCPA and Gartner agreed to pay $2,456,764. The SEC made note that Gartner was open and cooperative.[23]

References

  1. ^ "Real Decisions Corporation acquired by Gartner". Crunchbase.
  2. ^ Abate, Tom (November 26, 1995). "Dataquest acquired by Gartner Group". SFGate. Retrieved February 13, 2024.
  3. ^ "Short Take: Gartner buys DataPro". CNet. July 17, 1997.
  4. ^ "datapro?". Computerworld (Advertisement). March 17, 1980. p. 21.
  5. ^ "Gartner's Good Gene". Forbes. February 15, 2005. Retrieved January 22, 2025. In August, he left Automatic Data Processing , where he was head of a $2 billion payroll-services unit, to take the top job at Stamford, Conn.-based Gartner , a technology research and consulting company. And in December, Hall, 48, agreed to pay $162 million in cash for his Stamford neighbor and smaller rival, META Group .
  6. ^ "Gartner to Name Eugene Hall CEO". Wall Street Journal. July 23, 2004. Retrieved January 22, 2025. Mr. Fleisher held the CEO post for five years.
  7. ^ a b Soule, Alexander (August 11, 2008). "Gartner beats own forecast". Fairfield County Business Journal – via Nexis. Before leading a large division at Automatic Data Processing Inc., Hall spent 16 years with the consulting firm McKinsey & Co., and Lafond said the McKinsey pedigree shows. Cite error: The named reference "Soule" was defined multiple times with different content (see the help page).
  8. ^ Zook, Chris; Allen, James (February 1, 2001). Profit From the Core. Harvard Business Review Press. pp. 8–9. ISBN 1578512301. Retrieved January 22, 2025. Ten years later, in 2008, Gartner continued its momentum, achieving 40 percent share of the IT research market (four times the size of its nearest competitor), $1.3 billion in revenues, and $213 million in earnings before interest and tax—growing at a healthy 12 percent through the period.
  9. ^ Savitz, Eric (December 1, 2009). "Gartner To Buy AMR Research For $64 Million". Barron's. Retrieved January 22, 2025.
  10. ^ Weil, Nancy (December 27, 2004). "IT researcher Gartner to acquire Meta Group". Computerworld. Retrieved January 22, 2025.
  11. ^ Harvey, Tom (January 7, 2010). "Utah-based research firm Burton Group bought by Gartner Inc". The Salt Lake Tribune. Retrieved January 22, 2025.
  12. ^ Bernard, Jean-Gregoire; Gallupe, R. Brent (2013). "IT industry analysts: a review and two research agendas". Communications of the Association for Information Systems. 33 (16): 275–302. Retrieved January 23, 2025. Since then, Gartner has grown into a global firm with $1.47 billion in revenues through the acquisition of rivals like Dataquest, METAGroup, AMR Research, and the Burton Group
  13. ^ "Gartner Inc acquires Burton Group for USD56m". Telecomworldwire. January 6, 2010 – via Nexis. The acquisition, effective as of 30 December 2009, is expected to expand Gartner's product and service offerings and increase its IT research market opportunities.
  14. ^ "Gartner Acquires Software Advice". gartner.com. Gartner, Inc. 2014-03-11. Archived from the original on 2015-03-10. Retrieved 2017-01-06.
  15. ^ Brink, Michael (2020-06-15). "BizOps: The alchemist for business and data". ITWeb. Retrieved 2021-03-22.
  16. ^ Novoa, Jaimе (2015-07-01). "Gartner acquires Barcelona-based Nubera (GetApp)". Novobrief. Archived from the original on 2016-03-04. Retrieved 2015-12-30.
  17. ^ Leforestier, Ludovic (2015-07-15). "Will research crowdsourcing finally move analyst firms to an experience business model?". Institute of Industry Analyst Relations (IIAR). Retrieved 2019-06-04.
  18. ^ "Gartner acquires SCM World". Gartner.
  19. ^ Gregg, Aaron (January 5, 2017). "Gartner buys Arlington-based CEB for $2.6 billion". The Washington Post. Retrieved January 22, 2025.
  20. ^ a b Dignan, Larry (January 5, 2017). "Gartner acquires CEB for $2.6 billion, eyes business decision maker expansion". ZDNet. Retrieved January 22, 2025.
  21. ^ Leforestier, Ludovic (March 6, 2017). "Gartner gobbles brand benchmarking agency L2". Institute of Industry Analyst Relations (IIAR). Retrieved February 10, 2025. [A]fter expanding to other functions with the CEB purchase, Gartner [...] announced it bought L2, a brand benchmarking agency cum research company founded by Scott Galloway. This further reinforces its capabilities in marketing and digital, a segment coveted by rival Forrester.
  22. ^ "SEC Charges Gartner, Inc. with FCPA Violations in South Africa". Securities and Exchange Commission. May 26, 2023.
  23. ^ "Case Information:In the Matter of Gartner, Inc". Stanford School of Law.

Actually in looking at it, you may have been right to strip out the 1990s information and not add it back to that section as it goes into more detail than may be appropriate given the number of other acquisitions. Still, I've separated it out to preserve what was there. I've also restored the 2014 material. —DIYeditor (talk) 21:02, 10 April 2025 (UTC)[reply]

Your SEC write-up looks fine to me, DIYeditor. The settlement didn’t generate much news coverage, which is why I didn’t include it, but you’ve done a good job of summarizing from the primary documents.
Per my explanation above, I didn't include the Datapro Information Services passages because they seemed excessively detailed and honestly not especially relevant. If you want to include them in the 1990s subsection, that's also fine.
Thanks again for working with me on this. BurcuAtGartner (talk) 23:44, 10 April 2025 (UTC)[reply]
Thank you, DIYeditor, for your help with working through these History requests. This concludes my requests for this page for now. I'm grateful for the assistance from you and other editors. BurcuAtGartner (talk) 18:03, 11 April 2025 (UTC)[reply]
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